Privacy Policy – BrightCopter

BrightCopter values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information
Name, phone number, email address, shipping address, billing address — provided when placing an order, creating an account, or contacting us.

b. Payment Information
Secure payment details collected through trusted payment gateways. We do not store any card or bank details.

c. Technical Data
Your IP address, browser type, device type, operating system, and browsing activity (via cookies and analytics tools).

d. Communication Data
Messages or emails you send us, and your responses to any surveys or feedback forms.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Respond to customer inquiries

  • Improve user experience and website functionality

  • Send updates about new products, offers, or support (only if opted in)

  • Comply with legal obligations

3. Marketing Communications

If you opt-in, we may send promotional emails or WhatsApp messages about our latest products, discounts, and news. You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us directly.

4. Cookies and Tracking

BrightCopter uses cookies to personalize content, analyze traffic, and enhance your experience. Cookies help remember your preferences and provide relevant suggestions.

You can manage or disable cookies through your browser settings.

5. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we’ve collected data from a child, please contact us for removal.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., for tax, legal, or accounting purposes).

7. Data Sharing

We only share your data with:

  • Trusted logistics partners for shipping

  • Secure payment providers

  • Legal authorities when required to comply with applicable laws

We do not sell or rent your data to any third party.

8. Security Measures

We use SSL encryption, firewall protection, and restricted access policies to safeguard your personal data from unauthorized access or disclosure.

9. Your Rights

You may:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

Contact us to exercise these rights.

10. Legal Compliance

This policy is in accordance with applicable Indian data protection laws and GDPR where applicable.

11. Changes to This Policy

We may revise this policy periodically. Updates will be posted on this page, with the “Effective Date” revised accordingly.

Contact Us

If you have questions about our Privacy Policy or how your information is used:

BrightCopter Customer Support
📍 Address:Building No. 401/B, Parappur, Thrissur, Kerala- 680 552
📧 Email: Brightcopter@gmail.com
📞 Phone: 9400885633